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SoftLogix Artificial Intelligence
AI Customer Support

AI Support AgentComing soon

An AI assistant that answers customers from your own knowledge and hands off to your team when it matters.

About AI Support Agent

A configurable support assistant you can add to your website or app. It learns from your help content, resolves common questions instantly and escalates complex cases to a human with the full conversation attached.

Built for

SaaS companiesE-commerce storesService businesses
Features

What it does

Grounded in your content

Answers come from your documentation, FAQs and policies, with sources shown.

Human hand-off

Escalate to your team with full context when the assistant shouldn't decide.

Easy to embed

Add the assistant to your website or product with a lightweight snippet.

Conversation insights

See what customers ask most to improve your content and your product.

Start here

Interested in AI Support Agent?

Tell us about your use case and we'll keep you updated on early access.